When will my order ship?
Processing time is 7-10 business days, this does not include weekends. After processing time, shipping is 1-4 business days depending on the State. For Preorder items, this timeline applies to after the time indicated in the item's description.

How do I track my order?
Once payment is completed for your order you will receive an email notification with your tracking number within 3-5 business days.
At this time we do not accept refunds or exchanges. If there is an issue with the quality of the bag, please reach out to us for a resolve.